Privacy Policy

Effective Date: 15th October 2023

Welcome to twofishe!

We would like you to have the best shopping experience possible. Our Privacy Policy is designed to provide you with just that, so please take a moment to read it.

Number19 Ltd (twofishe.com) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

  1. Information We Collect

1.1. Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, postal address, phone number, and any other information you submit through our website or services.

1.2. Automatically Collected Information: We may also collect certain information automatically when you visit our website, including your IP address, browser type, device information, and usage data. This information helps us improve our website and services.

  1. How We Use Your Information

We may use your personal information for the following purposes:

2.1. To provide our services and fulfill your requests.

2.2. To send you newsletters, updates, and promotional materials, if you have opted in to receive them.

2.3. To improve our website and services, including analysing user trends and preferences.

2.4. To protect our rights, privacy, safety, or property, and that of our users and the public.

  1. Sharing Your Information

We may share your personal information with third parties only under the following circumstances:

3.1. Service Providers: We may engage third-party service providers to assist us in providing our services, and we may share your information with them as necessary.

3.2. Legal Obligations: We may disclose your information if required by law or when we believe such disclosure is necessary to protect our rights, safety, or property, or the rights, safety, or property of others.

  1. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your online activities. These technologies help us analyse user behaviour, improve our services, and personalise your experience on our website. You can manage your cookie preferences through the link provided (see Cookie Policy) or through your web browser settings.

  1. Data Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, please be aware that no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.

  1. Your Choices

You can exercise the following rights regarding your personal information:

6.1. Access: You can request access to the personal information we hold about you.

6.2. Update or Correct: You can request to update or correct your personal information.

6.3. Deletion: You can request the deletion of your personal information.

6.4. Opt-Out: You can opt-out of receiving promotional emails and newsletters by following the instructions provided in those communications.

  1. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Effective Date.” Please review this policy periodically.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at david@number19.biz. 

By using our website and services, you consent to the practices described in this Privacy Policy. Please read this policy carefully and ensure that you agree with its terms before using our website or services.